Terms and Conditions

 Introduction

Welcome to Exotica Grove, where every plant is nurtured with care before it reaches your doorstep.
By placing an order through our website, you agree to the following terms that ensure a transparent and reliable experience for both our customers and our partner growers.

 Nature of Business

Exotica Grove functions as an online platform connecting plant lovers with trusted partner farms across India.
Each plant is sourced, packed, and shipped directly from authorized growers to maintain freshness, quality, and authenticity.

Product Authenticity

We strive to provide accurate information and images of every plant listed.
However, live plants may differ slightly in size, shape, or color depending on seasonal growth and natural variation.
All images shown are for reference only.

Pricing & Payment

All prices displayed are inclusive of  standard shipping charges, unless mentioned otherwise.
Payments are accepted only through our secure online payment gateway.
Once confirmed, orders cannot be cancelled or refunded except under conditions defined in our replacement policy.

Product Images & Plant Appearance

The photographs displayed on our website are provided for identification and informational purposes only. As plants are living products, their size, height, branching pattern, foliage density, and overall appearance may naturally vary depending on age, season, growth stage, and current stock availability.

The actual plant supplied may therefore differ slightly from the images shown on the website. Customers are advised not to assume that the dispatched plant will be identical in size or appearance to the product photographs.

If you require specific information regarding the current plant size, height, or availability before placing an order, we encourage you to contact our customer support team, who will be happy to assist you.